Privacy Policy

Last Updated Date: 14/04/2025

This Privacy Policy outlines how Artemore Studio (“we,” “us,” or “our”) collects, uses, shares, and safeguards your personal information when you visit or interact with our website www.artemorestudio.com (the “Site”), use our services, place an order, or otherwise communicate with us (collectively, the “Services”)

By accessing or using the Services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree, please refrain from using the Site.

1. Updates to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service updates. Any modifications will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

2. Information We Collect

We may collect personal information from you in the following ways:

a) Information You Provide Directly

Contact Information: Full name, email address, phone number, Birthdate, Company, Position, billing and shipping address.
Order Information: Details related to commissioned artworks or purchases.
Account Information: Username, password, preferences.
Communications: Messages, inquiries, product reviews, or other correspondence.

b) Information We Collect Automatically

When you use the Site, we may automatically gather:

Device and browser information
IP address and geolocation (if applicable)
Site usage data, such as pages viewed, time spent, and clicks
Cookies and tracking data (see Section 7)

c) Information from Third Parties

We may receive data from third-party service providers such as:

Payment processors
Shipping and logistics partners
Analytics platforms
Social media integrations

All information collected from third parties will be handled in accordance with this Privacy Policy.

3. How We Use Your Information

We use your personal information to:

Process and fulfill orders
Communicate with you about your account or orders
Provide customer support
Improve, personalize, and maintain our Services
Conduct marketing and promotional campaigns (with your consent where applicable)
Ensure security and prevent fraud
Comply with legal obligations

4. Legal Bases for Processing (GDPR, UK GDPR, LGPD)

For users located in the European Economic Area (EEA), United Kingdom (UK), or Brazil:

Contractual Necessity: To provide the Services you request
Legal Obligation: To comply with regulatory or legal requirements
Legitimate Interests: For fraud prevention, analytics, and service improvement
Consent: For email marketing, cookies, or optional data sharing

5. International Data Transfers

We operate globally. However, we do not share or sell your personal data to third parties. Your data is handled with strict confidentiality and is only processed by authorized personnel or trusted service providers under secure conditions. We take every reasonable measure to protect your information from unauthorized access, disclosure, or misuse. When international data transfers are necessary, we ensure that appropriate safeguards, such as Standard Contractual Clauses (SCCs), are in place to uphold your privacy rights. Data stored outside the EEA is protected by security and contractual measures ensuring GDPR compliance.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Improve functionality and performance
Remember user preferences
Analyze traffic and user behavior
Deliver personalized content and ads

You can manage your cookie preferences through your browser settings. EU/EEA users are presented with cookie consent banners in compliance with GDPR requirements.

7. Disclosure of Personal Information

We may share your information with:

Service Providers (e.g., payment processors, hosting providers, delivery partners)
Marketing and Analytics Partners
Affiliates and Subsidiaries
Authorities or Legal Bodies, when required by law
Third Parties during mergers, acquisitions, or corporate restructuring

We do not sell or rent your personal information to third parties.

8. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, including:

Order information: Retained for 6 years for tax and accounting purposes
Marketing data: Retained for 2 years unless consent is withdrawn
Account information: Retained until the user requests deletion
Legal and regulatory compliance: Retained based on applicable laws

When your data is no longer required, it will be securely deleted or anonymized.

9. Data Security

We take appropriate administrative, technical, and physical safeguards to protect your personal data.

10. Your Rights

Depending on your location, you may have rights under applicable privacy laws, including:

Right to access your personal data
Right to rectification (correct inaccurate data)
Right to erasure (the “right to be forgotten”)
Right to restrict or object to processing
Right to data portability
Right to object
Right to withdraw consent (where processing is based on consent)
Right to request deletion
Right to non-discrimination
Right to lodge a complaint with a Data Protection Authority

To exercise these rights, please contact us at www.artemorestudio.com.

11. Children’s Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect or process personal information from children. If we become aware that a child has provided us with personal data, we will delete it immediately.

12. Third-Party Links

Our website may contain links to external sites not controlled by us. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies separately.

13. Contact Us

For questions, concerns, or to exercise your rights regarding this Privacy Policy, please contact us at:

ARTEMORE STUDIO
ID: 405774185
contact@artemorestudio.com
www.artemorestudio.com

This Privacy Policy is designed to comply with applicable global privacy laws including GDPR, UK GDPR, CCPA/CPRA, PIPEDA, LGPD, and others